In most cases (please see exceptions)we accept returns and exchanges within 30 days of the date you receive your order. Only products with tags attached, in packaging, folded, laced or buttoned and in new condition can be exchanged or returned for a refund within 30 days. Please return the products well packed and send them to us via a trackable, insured shipping method. In the case of returns there will be a 35% restocking fee. For exchanges you will only be charged for additional shipping costs. In the case of an exchanges please contact us at customer service email or phone (708) 502-1937 so that we can confirm that we have the items you want are in stock.
Please note: because we process your order so quickly after we receive it and begin production, we may not be able to cancel it after it has been placed – for those situations any order cancelled after it has been placed but before it has been shipped are subject to our 35% restocking fee.
Return Exceptions:
- Custom orders and customized items such as Boots and Shoes with added Vibram Soles ARE NOT eligible for return or exchange.
- Rush orders, orders over $800, and made to order items are not eligible for return.
- All Digital Revival Clothing products, including patterns, are FINAL SALE and not eligible for exchange, discounts or refunds.
Also, your personal data will only be used to support your shopping experience at Revival Clothing, to manage access to your account, and for other purposes described in our privacy_policy.